Digital social protection delivery systems (DSPDS) personifies a DPI approach for social programs with intertwined investments in multiple public service platforms. DSPDS help governments to answer several fundamental questions: (i) Who is who? (ii) Who is in need? (iii) Where are they? (iv) How will they be paid or reached? and (v) Who has received some form of assistance? Building DSPDS to be interoperable across government enables the articulated delivery of social protection policies, exploiting complementarities, and reducing redundancies among different programs. 

This webinar launched the interagency Playbook on Digital Social Protection Delivery Systems: Towards Dynamic Inclusion and Interoperability, offering a modular DSPDS framework for a holistic approach to data management, analytics, and decision support to scale-up the delivery of social protection to people. The Playbook comprises a Guidance Note and an Assessment Tool designed for social protection policymakers and practitioners and it provides an in-depth perspective of the information systems that underpin the delivery of social protection with a focus on the data, processes, technologies, governance, and performance criteria involved in the design of such systems. 

Speakers:  

• Jamele Rigolini, Senior Advisor for Social Protection and Jobs, World Bank 

• Tina George, Senior Social Protection Specialist, World Bank 

• Luis Alberro, Senior Social Protection Specialist, World Bank 

• Ana Lucia Cardenas, Social Protection Consultant, World Bank 

• Conrad Daly, Senior Counsel, World Bank 

• Andres Chamba, Social Protection Specialist, WFP 

• Anita Mittal, Senior Advisor, Social Protection, GIZ 

Moderator: Veronika Wodsak, Social Protection Policy Specialist, ILO