27 March 2018 


This webinar officially launched a background study on international examples of single-window service (SWS) models in the field of social protection from emerging and developing countries. The session included presentations of the key concepts of SWS, followed by a presentation of the country case of Brazil’s Cadastro Único (Single Registry) by representatives from Brazil’s MDS.  


  • Martina Bergthaller, Independent Consultant 
  • Marcos de Souza e Silva, General Coordinator for Planning and Monitoring, MDS, Brazil 
  • Valerie Schmitt, Deputy Director, Social Protection Department, ILO Geneva 
  • Veronika Wodsak, Bureau International du Travail (BIT-ILO) 

Moderator: Alicia Spengler, Advisor, the Sector Initiative for Social Protection, GIZ 

Registrants: 97

Attendees: 40

Youtube views: 131

(until august/2020)